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21
Mar 2024
LNER to offer free period products on Harrogate trains
LNER has become the UK's first train operator to offer free sanitary products onboard its trains.
The firm, which operates services between Harrogate and London King’s Cross, said in a statement today it will introduce the scheme across its entire fleet.
Passengers can request a ‘package for a friend’ directly from an LNER team member onboard, or by scanning the catering service QR code next to their seat. A team member will then "discreetly" deliver the products to seats, LNER added.
The move comes after a survey, carried out by YouGov on behalf of LNER, found 22% of people have experienced a time when they, or someone they are with, needed sanitary products but could not access them.
LNER said it first introduced the scheme at London King’s Cross station after recognising “everyone should have access to period care products when they need them”, and has now partnered with organic period product company TOTM to expand the delivery.
Gill McKay, an on-train delivery manager at LNER, said:
Kiley Yale, head of sales at TOTM, added:
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